Privacy Policy

Your trust when visiting our e-store for shopping or reviewing goods is the essential and critical element for us. We understand how important it is to ensure personal privacy in building and maintaining your trust. so, This information privacy policy plays a vital role in our service to you. Here, dear visitor, is our applicable customer privacy policy. We have also pledged to review our policy in order to implement the best global policy by trusted auditors who are committed to the good and correct use of the information policy on internet. A trust mark obtained after a successful review of our operations means confirmation to you that we have agreed to report to you:

Your personally identifiable information, As your personal identity, you or any other party whose information was obtained from you through the website.
The organization that collects the information.
How you use the information.
With whom the information can be shared.
The choices available to you regarding the collection, use and distribution of information.
The type of security measures in place to prevent the loss, misuse or alteration of information in our possession.

Register

In order for you to shop with us, You do not have to register, which includes contact information such as name and email address

Submit an order through the website

We also ask the user in the order form to provide information that enables us to contact him such as the name and shipping address based on the established payment method, He must include financial information such as a credit card number, Billing address and expiry date. This information is used for payment purposes and to fulfill customer orders. If we encounter any problem in processing the order, we resort to contacting the customer through this contact information.

Use of cookies

A “cookie” is a small set of information stored on a user’s computer hard drive and contains information about the user. The use of a “cookie” is not related to your personal information while browsing our site. “Cookie” may mean, for example, that the user does not need to register the password more than once while on our site, which helps to save time. Any user has the right to refuse a cookie while using our site, but in this case he will not be able to benefit from the personal service that we provide as the “cookie” enables us to follow and target the interests of our users.

Log files

We use Internet base IP addresses to analyze trends, administer the site, track user movement, and compile statistical information for general use. IP addresses do not connect to your personal information, So when you visit the site we simply keep a record of your IP address as well as your nickname, The type of browser you use and the period of time you stay with us, which helps to form an accurate picture of our visitors without revealing the identity of the individuals who created that picture.

Share

We will share demographic information with our partners. This does not mean that we will provide personal information that could identify any individual. We will not provide credit card information to anyone other than the card issuer.

We use third party shipping companies to ship orders and such companies do not keep, store or use personally identifiable information for any other purposes.

Security

We take all necessary precautions to protect our users’ information. When users provide sensitive information through the website, This information is subject to protection either online or off-line.

When our registration and order forms ask the user to enter sensitive information such as a credit card number, This information is encrypted and protected using an industry leading software known as SSL. So these templates guarantee the pages as they can be seen by the “Lock” button, which is at the end of the browser screen, which later becomes Locked.

In addition, we use encryption to protect sensitive information on our online hotline, We also do everything in our power to protect user information on the off-line. Only these employees need certain information to perform a specific job – for example – customer service representatives, They are given access to personally identifiable information. Our employees must encrypt the “Screen-Saver” password when they leave their office. upon their return, They have to re-enter the password to get back access to your information. Furthermore it, All employees are kept up-to-date with security and customer privacy policies.

Notification of changes

If there is a change in the personal confidentiality policy of our clients, We will post those changes on our home page so that users of our site are always aware of them and the information we collect, how we use it, and under what circumstances – if any – we disclose them. If at any time we decide to use personally identifiable information in a manner different from that stated at the time it was obtained, We will notify users by e-mail. Users will have the right to consent or decline to our use of their personal information in the new way. We will use this information in accordance with the customer confidentiality policy under which it was obtained.

Applicable legal language

Arabic is the official and legal language for all contracts within our site. In the event of any misunderstanding or ambiguity in the meaning or interpretation that arises from translations into other languages, The Arabic version will be the definitive reference for meaning, interpretation, and clarification.

Legal notice

We work hard to maintain customer privacy. However, it may require us to disclose personal user information – in good faith – to any judicial authority that requires it based on a legal process or court ruling. Where we believe that this procedure will be done to follow the procedures and judicial rulings to which we are subject.

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